Benefits of Using ANU points
  • NO sales presentations
  • NO long term commitment
  • NO membership fees or maintenance charges
  • VIP treatment on every holiday
  • 5 star accommodation
  • Over 30,000 resorts & hotels to select from
 
Resort Directory

Why Use ANU Club

Retail Price & Value

Membership with The ANU Points allows you, as the member, to travel to over 30,000 world-class resorts with the flexibility to go when you want, access to hundreds of affiliated travel partners, experience optimal customer service (White Glove Customer Service) provided by a designated Membership Consultant and allows automatic annual point renewal for the term of membership.  All of these benefits command a very high value to price ratio.

“White Glove” Customer Service Program (You're Not Alone!!)

A high-level 12-month program focused on offering “White Glove” Customer Service to The ANU Points Members will be provided for all levels of membership.  Areas to be covered during this period will be:

  • Knowledge of Memberships
  • Holiday Planning that Maximizes Points
  • Making the Reservation, and
  • Holiday Experience.

Knowledge of Membership

Members will be given a good understanding of:

  • the ANU Global Points Network (including booking windows, fees, the last minute booking discounts, last call, ANU online account, policies & definitions.)
  • the membership period, the programmes benefits and features, as well as, the polices and procedure using points as travel currency.

Holiday Planning that Maximizes Points

Members will receive help and advice when:

  • planning the trip: Locations, times, type of accommodation.

Sizes, number of people in party, travel arrangements, duration of holiday, availability.

  • arranging travel requirements such as: passport, vaccinations, visas, currency required abroad, government issued travel advisories.
  • working out amount of points needed: fees and taxes associated with making reservations.

Making the Reservation

The allocated Membership Consultant will assist

  • planning and executing.
  • during the conversation to get the best possible results, availability, accommodations and number of points required to make a transaction.
  • in verifying and confirming all transactions.

Holiday Experience

Your Membership Consultant will:

  • contact selected host resorts, notifying the front desk and sales staff of your Members´ VIP status and enforce our non-solicitation policy.
  • evaluate overall holiday experience, prompting you to keep a journal based on your experience.